Contact MUSC Health
Contacting MUSC Health serves several important purposes aimed at enhancing patient care and support.
First and foremost, patients may reach out to schedule appointments or get information about available medical services. This ensures they can access the healthcare they need in a timely manner. Additionally, patients often contact MUSC Health for clarification on their medical bills, seeking assistance with insurance questions or payment options, which helps them manage their healthcare costs effectively.
Communication with MUSC Health is also essential for obtaining medical advice or follow-up care. Patients can ask questions about their treatment plans or test results, fostering better understanding and engagement in their own health management.
General Contact Information
You might require urgent care, you should call 911 any medical emergencies. Here are the general means of contacting MUSC Health and receive support on MyChart services.
Customer Service
Phone: 1-843-792-2300
Public Safety Department
1-843-792-4196
Academic Registrar & Student Records
Phone: 1-843-792-2536
Email: registrar@musc.edu
Hospital Operator
1-843-792-2300
Student Financial Aid
Phone: 843-792-2536
Email: finaid@musc.edu
Confidential Hotline
1-800-296-0269
Mailing Address
MUSC Health
P.O. Box 23317
New York, NY 10087-3317.
MUSC Health Headquaters
171 Ashley Ave,
Charleston, SC 29425,
United States.
Hours: Open 24 hours
Phone: 1843-792-1414.
Support Hours:
Monday through Friday, 8:30 a.m. to 6 p.m. PST.
MUSC Health MyChart Support
For all emergency matters that you believe might immediately affect your health or well-being, please dial and call 911 without delay and/or go to the emergency department of a local hospital.
See our Frequently Asked Questions (FAQs) on setup, troubleshooting, and more to gain more knowledge about managing your MUSC Health account via the web and mobile app.
If you’re having trouble logging in to your MUSC Health MyChart account, click the “Forgot Username?” or “Forgot Password?” link below the log in fields for assistance. You will go through two-step verification to verify your identity so you can recover your username or password.
For First-time users: Click the “Sign Up” button above the User Login form. A signup screen will display. You can either register using the email address that you provided to the office or you can register by creating a username and entering a security code provided to you from the office.
Email:
mychartsupport@musc.edu
Phone Number:
1-843-792-3111
For assistance with the MyChart login portal.
Get In-Touch with MUSC Health On Social Media
These are the official and active social media profiles that Medical University of South Carolina (MUSC) Health Organization use for communication and to send out more news to the public.
Billing and Financial Assistance Contact
You can manage all of your bills and make payments online. MUSC Health offers a variety of feasible options for patients to select from when it comes to covering their medical expenses. You can pay your bill online by entering the code found in the upper right corner of your paper statement.
If you are unable to pay the full amount at once, inquire about creating a payment plan with the billing office. This allows you to gradually reduce your periodic payments to more manageable amounts. Contact us by phone for help with payment plans.
Financial Assistance
Call: 1-800-598-0624
Hours:
Monday through Friday from 8 a.m. to 4:30 p.m.